Most Common Questions
Where can I buy your products?
We are sold at nearly every retailer across the nation. Find the retailers near you via our store locator. OR buy directly from us online
I had an issue with an online order, can you help?
Please contact our e-retail partner at customerservice@worldpantry.com
Does your olive oil contain allergens?
No it’s free from all of the major allergens. We exclusively bottle olive oil, avocado oil and canola oil in our facility. No nuts, wheat, eggs, fish, soy, dairy, etc.
Do you offer coupons?
No, unfortunately we do not offer coupons. However if you sign up for our newsletter you’ll be the first to know when our products go on sale.
What is the harvest date/best by date?
The harvest date refers to when the oil was picked and pressed. In the US & Europe this happens once a year from October-December. In South America this happens once a year in April-June. So you’ll see our bottles reflect 1-2 years depending on what time of year it is as we try to ensure the freshest oil possible. The best by date is 2 years from the date we bottled it. Up until bottling our evoo is store in stainless steel tanks that preserve the quality of the oil.
Is your oil organic?
We are a sustainably produced evoo but we are not organic. We are working to bring you organic evoo in the future.
How should I store my oil?
Keep in a cool, dry place – keep away from the stove and keep out of the refrigerator.
What does your oil taste like?
How do I know which one to buy? Our oils do taste different from one another so we encourage you to try them all. Here’s an overview of the differences between them. We also have this nifty guide here to help you select an oil based on what you’re making.
Is your product really evoo?
Yes anything labeled extra virgin olive oil is certified extra virgin by a third party
Do you offer tours?
No, our facilities are not open to the public for food safety.
Do you offer donations?
Please see our donation request page for more information